Privacy

TERMS, CONDITIONS AND DATA PRIVACY POLICIES FROM THE APP: NAPOLEON SECRET CHAT
 

The terms, conditions and privacy policies will help you to understand everything about the use of our application and will provide you with clear and precise information.

It is necessary that you read all the information given below and accept the terms and conditions, and privacy policies.

NapoleoN Secret Chat application belongs to the company Napoleon Systems S.A.S., which has all the copyright and trademark rights on it.

 
ABOUT OUR APPLICATION

NapoleoN Secret Chat, hereinafter also: “Napoleon Systems S.A.S.”, “Napoleon”, “Napoleon Chat”, “the company”, “us”, “our application”, “the app”, “the application”; it is an instant messaging application, encrypted from point to point, which allows you to send text messages, images, audio, video, documents and make voice and video calls, securely and privately. Through this application you can communicate with the contacts you want.

We care about the privacy of our users, for this reason we provide security through encrypted channels, ensuring that third parties cannot access their information.

 
What do you need to use Napoleon Secret Chat?

You must have a cell phone with Android or iOS operating system, internet connection; in addition, you must create a nickname that must contain at least 4 characters like this: three letters; a number of your choice to identify and contact other chat users without having to give your phone number.

For devices with Android operating system it is necessary to have a version higher than or equal to Android 6.0 Marshmallow.
 
For devices with iOS operating system it is necessary to have a version equal to or greater than iOS 13.0.
You must download the app in the playstore or in the appstore, to do this you must have space available on your mobile device.
 

Registration in Napoleon:

At the time of registration we will send a push notification with a six-digit verification code to your mobile device; if this is not received, there is a code forwarding option, the use of which has a time limit for receiving the new code. When you have created your user, you must enter a 4-digit access pin which will be mandatory every time you enter the application, if you have closed it in a predefined interval by the user, which is modifiable.

PIN for Access:

To access the application you must create a four-digit access pin, if you forget this pin, you will not be able to enter the chat. When you make a mistake by entering your access pin, the application will give you two more attempts. For every three attempts the application will be blocked at the following time intervals: 30 seconds, 5 minutes, 20 minutes, 1 hour and 24 hours.

Remember that our support team will not be able to help you recover this pin. In that case you will have to uninstall and install the chat again, placing the new pin; as long as you have filled out the form: “Account Recovery” previously. If you have not done this function, you will not be able to re-enter the chat with the same nickname and a new account must be created.

 
Messages:

NapoleoN Secret Chat does not store any messages, since, when using a point-to-point encryption system, messages travel encoded through the server; and once the message reaches the recipient it is removed from our servers, remaining only visible to the recipient until the time of self-destruction is reached; this mechanism provides a safety for users, thus avoiding any type of attack of man in the medium and/or impersonation of identity.

 
Self-destruction:

With NapoleoN Secret Chat you can control the time when your messages will be destroyed in the chat of your contacts, which can be 5 seconds, 15 seconds, 30 seconds, 1 minute, 10 minutes, 30 minutes, 1 hour, 12 hours, 1 day and 7 days. After the destruction of these messages, the content can never be recovered because no information is saved on any server, folder, cloud or device. This time is personalized and independent of what other contacts use.

 
Lock screenshot:

We protect and care for the privacy of users, NapoleoN Secret Chat will not allow making screenshots for Android operating system; and for mobile devices with iOS operating system (iPhone), the other user will be notified when a contact has made a capture within their chat. If someone tries to take a screenshot, you’ll be the first to know by a notification.

 
Blocking users:

You can block the users you want by going to the contact and choosing the option to block contact. This way, the blocked user will not be able to contact you, unless you unlock it. The blocked user will not receive any notification that it has been blocked. Once you have blocked a user you will not be able to interact with it, you will only be able to view his profile in case you still have it added in your contacts. You can unlock the user at any time and interaction with the user will be enabled immediately.

 
Lock screen:

To access the application you must always enter your access pin which may be a four-digit numeric key, fingerprint or facial identification depending on the version of the operating system, this in order to ensure that no one has access to your information. In addition, if a certain downtime of the application is detected, by default the access will be blocked again after 30 seconds, but this time you can customize it in the app’s security settings option to: immediately, 10 seconds, 30 seconds, 5 minutes, 1 hour, 1 day, never.

 
How do I retrieve my Napoleon account?

You will need to access the security settings option and there in the side menu of the main chat window, the account recovery information. If you decide to make the configuration, you must choose minimum 3, and maximum 5 security questions within the options that the application will give you, to these questions you must enter the answer that you choose and that is easy to memorize.

Whenever you are going to retrieve your account, the application will show you 3 questions you have chosen and 2 false questions, you must enter the correct answer to the questions you chose in the “Account Recovery” settings When you have answered the questions correctly, you will be able to reset the login pin and you will have recovered your account. Please note that this request for personal information is for registration and account recovery purposes only.

 
VERY IMPORTANT: Please remember both the questions and the answers you have chosen, since without these you will not be able to access your account again as they are the only recovery route, it is recommended to write them down and save them in a safe place, where only you can access.
 
PRIVACY POLICIES

NapoleoN Secret Chat will ensure to protect your privacy, this is why it has been designed so that the information contained in the messages you send are not permanently stored in any database or server and are always confidential. By accepting these privacy policies you authorize us to process your personal data under the conditions that will be described.

 
Information we share:

NapoleoN Secret Chat will not share your information or that of your contacts, be they voice calls, video calls, photos, text, audio or video messages, with any government entity, private or natural, as the company Napoleon Systems S.A.S. does not have access to this information because it is encrypted. This application will not sell, cede, or distribute personal information that was collected in account recovery without your consent. Our database servers are located in countries with a strong Data Protection and Security Law.

 
Information we store in NapoleoN Secret Chat:

We do not store any user-submitted information such as photos, documents, voice or video calls, or text or voice messages on our servers. A nickname will be asked for registration purposes only and the answer to some account recovery questions. This data will never be marketed or shared. We do not ask for emails or phone numbers.
We only use the minimum data necessary for the operation of the application, for example, your name, nickname, status, profile photo and any other similar that the company deems convenient, not before warning you if these will be saved in the database. Once your contact has read any type of message including multimedia.

 
they are automatically deleted depending on the self-destruct time you have selected, leaving no trace on your mobile phone, server or anywhere else.
We take care of your PRIVACY.
 
Announcements or Advertisements:

We do not share any advertisements or advertisements through our application; at no time will you be interrupted by advertisements or links that lead to other pages. Nor do we allow you to receive banners or third-party advertising In Napoleon Secret Chat. The only link that will redirect you to another portal will be to purchase your app usage plan through the Paypal payment platform.

TERMS OF SERVICE

Age
 

The pre-established age by the stores of Appstore and Playstore is 18 years and above, of course the company establishes that you must be of legal age, according to the national regulations of the country where you are to be able to use the services of NapoleoN Secret Chat. Napoleon Systems S.A.S. is exempt from liability when users download and use the application pretending to be of age, since this validation is done directly by the application stores.

Supported Devices.

For devices with Android operating system it is necessary to have a version higher than or equal to Android 6.0 Marshmallow For devices with iOS operating system, it is necessary to have a version equal to or greater than iOS 13.0.

 
Storage Space:
With your comfort in mind, we have designed an application that uses less storage space on your mobile device, since it was developed under the latest programming languages.
 
Connection:
To be able to connect with our services, you must have an internet connection via Wi-Fi or data services purchased through a mobile operator. The rates or charges caused by your mobile phone server are independent of our services.
 
Claims:
Napoleon is not responsible for installing the application on hybrid or modified operating systems that alter the given policies of each platform.
 
Updates:
You accept the download and installation of application updates, even automatically, according to the configuration of your mobile device.
 
Account expiration:

The account expires six months after the last activity or interaction with the platform; In case the person has a paid subscription and it is more than six months of inactivity, the account will expire immediately after the subscription ends. Regarding the nickname, the recovery of the same nickname will not be allowed, this to avoid duplication.

 
Availability of our services:
Our service will be available at all times, however, it may be temporarily interrupted for maintenance, repair or update which will be done in the shortest possible time.
 
Rates:
NapoleoN Secret Chat will be relaunched to stores in version 2.0 initially in BETA status; during the time it lasts in this state, the service will be free; however, once version 2.0 goes into PRODUCTION: the final version in stores that will allow updates, the service will be provided for 45 days free of charge and from there subscription packages will be sold as follows:
 Monthly – US $ 1,01
 Semiannual – US $ 5
 Anual – US $ 9

If a user forgets their chat access data and / or never fills out the account recovery form, losing all possibility of accessing the chat again with the same nickname, Napoleon will not return the money invested in the subscription for the time not used.

 
NAPOLEON SECRET CHAT LEGAL USE
 

You decide to use our application under your responsibility. You must access our services and use them only for legal, authorized and acceptable purposes. You will not use or help others use our services in ways that: violate, misappropriate, or infringe the rights of NapoleoN Secret Chat or third parties. By continuing to use our Services, you confirm your acceptance of our Privacy Policy and terms and conditions, with any modifications. If you do not agree with these and their modifications, you must stop using our services. Please review our Privacy Policy and; terms and conditions periodically.

Damages

You must not, by yourself or through third parties, access, use, copy, adapt, modify, prepare derivative works of our services, or distribute, license, transfer, display, execute or otherwise exploit our services in unacceptable or unauthorized, or in ways that affect us, harm or damage our services, our systems, our users or others. Nor should you send, store or transmit any type of malicious code, malware, Trojan or any other type of virus through our application.

 
User rights:
You have the right to use the application under your responsibility. You will also have the right to:
 Being the owner of the information you send through our services.
 Enjoy privacy and security.
 Access general information about the application.
 
Disclaimers

All responsibility for acts committed through the NapoleoN Secret Chat application will be borne by the users; in no case will NapoleoN Secret Chat be held liable for contractual or any other type of liability due to actions taken by users or improper use of the application. We do not guarantee that our services are free from errors, interruptions or delays. We do not provide any express or tacit guarantee regarding the services we provide, such as: merchantability guarantees, absence of computer viruses or other harmful code; therefore, you exonerate Napoleon Systems S.A.S. and to all subjects working on behalf of NapoleoN Secret Chat about any type of liability. We will also not be responsible for complaints, demands or claims against third parties. NapoleoN Secret Chat will not be responsible for any loss of earnings or any damage derived or caused by the connection to NapoleoN Secret Chat, even if you have notified us of the existence of any danger or damage.

 
Responsibility of the users:
You are responsible for keeping your access code secret, and for not allowing other people to use your device. You are responsible for keeping your cell phone safe to avoid thefts by third parties.
 
Compensation for damages:

You agree to indemnify NapoleoN Secret Chat for breaching your obligations as a user, for damages, losses or damages of any kind that you cause to our company derived from access to our services, for breach of our terms and conditions or erroneous statements. You will also be willing to cooperate in favor of NapoleoN Secret Chat in case you are required.

 
Other effects of non-compliance with the terms and conditions:

In the event of a breach of the terms or policies established herein, the company may delete or suspend the profile of the user who fails to comply with the rules established therein, in addition to the aforementioned legal actions. This user will not be entitled to a refund of the fee paid for their subscription or service. The company may also delete the user’s nickname, profile and account, at any time and for whatever reason the company deems appropriate. Without having to give any kind of explanations or accountability to the user or third parties. Also in this case, the user will not have the right to a refund of the fee that he has paid for his subscription or service, nor to exercise any kind of legal and / or judicial claim against the company Napoleon Systems S.A.S.

 
Limitations:

We limit our rights to provide our services in a specific country. You will not use our services in a country where the application is restricted. You will not export our services in any way to individuals or countries where it is prohibited because of export laws for illegal purposes in the regulations of that country.

Termination of our services:
Our services could end or be suspended temporarily or permanently due to internal decisions of the organization or due to external events such as natural disasters or other fortuitous cases and events of force majeure. Said decision will be informed with a prudent time in advance in order to affect as little as possible the use license that you obtained with us.
 
Resignations:
Any waiver of our terms, conditions and privacy policies must be expressly authorized by the Manager of the company Napoleon Systems S.A.S., or whoever he designates.
Nor can you transfer your rights or obligations to a third party without our prior consent.
 
Policy changes:
We can modify these terms and conditions and privacy policies at any time by publishing an update on our application or website, social networks, news or any other relevant communication channel, which is why we suggest that you review them periodically to be aware of any changes that may occur.
 
Access to emergency services:
NapoleoN Secret Chat is not the ideal way to communicate an emergency to immediately react entities. Through this application you will not be able to dial emergency numbers. You must ensure that you can contact the emergency services through your mobile, landline or other service.
 
Conflict resolution:
The conflicts that arise between NapoleoN Secret Chat and the user will be resolved through the Arbitration Court of Medellín, Colombia. This means that you renounce filing a lawsuit through ordinary justice.
 
PROPER USE OF OUR SERVICES
 
You agree to use the application appropriately, without carrying out any attacks by this means, or using NapoleoN Secret Chat for criminal acts. So you should refrain from:
– To carry out illegal acts, that is, contrary to national and international standards.
– Committing obscene, defamatory, threatening, intimidating, harassing, aggressive, or offensive acts.
– To promote illegal or inappropriate behavior such as the commission of crimes enshrined in the Penal Code.
– To spread false news, misstatements, or misleading claims.
– To impersonate the person to take advantage of it.
– To share child pornography material.
– To use the application as a means of communication for the bankruptcy or terrorism commission.
– Committing terrorist acts, extortion, insults, assaults, phobias and others that violate the integrity of people.
EXTERNAL PROVIDERS
We work together with some external providers that help us operate and provide our company for its functionality, such as messaging, storage and linking. Napoleon Secret Chat hires the servers it considers the best in the world, but even so, the company is not responsible for the breach or malfunction of these servers or external contracted companies.
 
INTELLECTUAL PROPERTY
The copyright of the Napoleon Secret Chat application belongs fully and legally to Napoleon Systems S.A.S. We own all copyrights, trade secrets, patents, logos, trademarks, trade names, trade emblems, slogans, trade images, and other intellectual and industrial property services.
The brand and its logo called NN NapoleoN is registered in the international trademark system, therefore no third party may acquire rights to the brand, nor register an equal or similar name. You can only use the trademark, our copyright, domains, trade images, logos, slogans, patents and other intellectual property rights, if you have a permission obtained explicitly and legally by the company Napoleon Systems SAS or a cession of rights.
 
OFFICIAL LANGUAGE
For clarity in case of interpretation of this document, the original version will be in Spanish, so it will be binding. In case of doubt in any of the translations, you should always refer to the original version.
COMPLAINTS AND SUGESTIONS
We will be attentive to your comments, complaints and suggestions, which we will use to improve our services without having to compensate you for it or that you can claim rights to the ideas or proposals that you share with us.
 
Contact us:
It will be a pleasure for us to receive your comments and suggestions. We are improving day by day to offer you an excellent quality service. Remember that our priority is your “PRIVACY”.
Do not hesitate to write to our email: info@napoleonsecretchat.com and also visit our website: www.napoleonsecretchat.com
 
If you have any technical question, write to us at: